Last weekend, I attended a conference of fellow mediators. One of the points raised was that mediating via Zoom, or any other video-conference platform requires a different skill set and for those new mediators (of less than three years) , it may be the only skill set they know. That [Read More]
Many years ago, Albert Mehrabian, now a professor at the University of California at Los Angeles (UCLA) determined that approximately 55% of our communication is non-verbal; 38% of it is vocal (tone) and 7% is words only, meaning body language can be very revealing. This simple fact played itself out [Read More]
Have you ever considered that everything we know about body language and non-verbal communication does not really apply in a video conference call? I certainly had not. In the Bartleby commentary in the business section of The Economist (February 5, 2022 edition), the author discusses how “online working has changed [Read More]
Over the last 16 months or so, the world has adapted to life via Zoom. By now, most of us have become experts in its use, be it for meetings, using the share screen function to present power points or other documents, using the polling function et cetera. We became [Read More]
I do not know about you, but I have been emailing much much more over the last thirteen months than in pre-Covid days. And, with this increase has come attempts to negotiate by e mail. A recent study confirms what my gut has told me: that negotiating by e mail [Read More]
Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access. We went into “lockdown.” And with it, we all took an accelerated course on [Read More]
On days that I had a mediation prior to Covid 19, I would dress the part. I would wear a pantsuit with very comfortable shoes for all the walking that I would end up doing by going back and forth between the different conference rooms. Now, during the pandemic, all [Read More]
It has been about 4 months or so since the Covid 19 crisis started mandating that we all stay home or close to it, wear masks and wash our hands a lot. Consequently, many of us are now working from home and using Zoom meetings in the place of in [Read More]
