“Magic Words” Make the Difference

Given the pervasive use of e mail in business and in our lives in general, it is not surprising that a lot of disputes get settled via e mail. Indeed, there is a whole cottage industry including several web sites devoted to on-line dispute resolution.Consequently, a recent federal district court [Read More]

By |January 17th, 2014|Court Cases|

Looking Backward To Go Forward

As my first blog of 2014, I would like to wish each of you a Happy New Year. May it bring you health, happiness, joy and prosperity.My wish is forward looking as it involves the year to come- 2014. Yet, an Op-Ed piece by Amy Summerville of Miami University posted [Read More]

By |January 4th, 2014|News articles|

Looking Backward To Go Forward

As my first blog of 2014, I would like to wish each of you a Happy New Year. May it bring you health, happiness, joy and prosperity.My wish is forward looking as it involves the year to come- 2014. Yet, an Op-Ed piece by Amy Summerville of Miami University posted [Read More]

By |January 4th, 2014|News articles|

Preparation: It is All about Cognition

An often discussed theme in my blog has been preparation; that is, preparing for mediation, as opposed to "winging it." In previous posts, I have stressed (discussing a different reason each time) the importance of preparing for a negotiation/mediation and the dangers of "winging it."Well, as you might surmise, I [Read More]

By |December 6th, 2013|Negotiation|

Morning Morality

Today is Black Friday and with it, comes lots of shopping and negotiating for good buys. So... when is the best time to negotiate the best deal? Well, according to a study published about a month ago, people tend to be more honest and more ethical in the morning.A small [Read More]

By |November 29th, 2013|Research|

It’s all in the Wag of the Tail

I am a dog lover; so any story about dogs catches my eye, and I will find a way to relate it to negotiation/mediation. Here is my latest.Recently, The Economist (November 2, 2013) and other news organizations reported on a study by Giorgio Vallortigara, Marcello Siniscalchi, Rita Lusito and Angelo [Read More]

By |November 22nd, 2013|Mediation|

What is your S.W.O.T.?

A few months ago, I attended a board of directors meeting of the SCMA Education Foundation. At the meeting, the president started talking about "S.W.O.T. Analysis". Not having majored in business, I had no clue to what she was referencing.I have since learned; S. W.O.T. stands for "Strengths, Weaknesses, Opportunities [Read More]

By |November 15th, 2013|Negotiation Strategy|

Information Please

Let us suppose that you are an attorney representing a client at a mediation. The following occurs:Your clients, the defendants, have told you that you are authorizedto pay $750,000 to settle the case. In settlement negotiations, after your offer of $650,000, the plaintiff's attorney asks "Are you authorized to settle [Read More]

By |November 8th, 2013|Research|
Go to Top