Recently, my husband and I met a friend for dinner. During dinner, she noted that she had discovered a book, “How To Win Friends and Influence People” by Dale Carnegie, asking me if I had ever read it. I mentioned I had heard of it but had not read it. [Read More]
Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]
One of the first things a mediator in training is taught is to listen, really listen what the parties are saying. Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]
Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled "How Snap Judgments Can Lead Negotiators Astray In Negotiation Conversations" ). The unidentified authors [Read More]
Last week, I posted a blog about the difference between "hearing" and "listening" and how the latter is intimately connected to "active listening".Well, it appears that while hearing and listening helps in everyday life, our senses of seeing and touching are more important! A new study reveals that our brain [Read More]
It Helps to Listen!A few weeks ago, a colleague Esther C. Bleuel posted an article about hearing and listening, noting that the only thing these two concepts have in common is our two ears. As we know, "hearing" is not the same as "listening." To quote Ms. Bleuel, "...the purpose [Read More]
One of the major tools in a mediator's toolbox is "persuasion." Either through training, experience and/or intuition, a mediator learns tactics that can be used to "persuade" a party to compromise and settle a dispute. My friend and colleague, Maria Simpson Ph.D., defines "persuasion" as ". . .helping people agree [Read More]
