fundamental attribution error Archives

Is Conflict Like Driving?

Recently, the Kluwer Mediation Blog posted an interesting discussion about the cognitive biases at play during a dispute. What caught my interest is that the author- Charlie Irvine- used the example of driving to make his point. In his blog entitled, “What Mediators Know (Or Can’t Help Noticing) about Conflict" [Read More]

By Phyllis Pollack|February 13th, 2015|New Articles|

The Other Person’s Viewpoint

Often, in mediation, I suggest to a party that she look at the issue from the viewpoint of her adversary, i.e., the person sitting in the other room. I do this in an effort to have that party become more open in finding a solution to the dispute; to realize [Read More]