Last year, I attended a memorial service online. The service meant a lot to me. The telephone rang, and rather than letting it ring and go to voicemail, I picked up and very quickly said I was attending the service and said goodbye. Even though the caller (“Jane”) was aware [Read More]
Anyone studying conflict resolution quickly learns that there are five styles to resolving conflicts: avoidance, competition, collaborating, accommodating and compromising (styles) Avoidance “… is knowing that there is a conflict but choosing not to deal with it.” (Id.) If we do not acknowledge or talk about the conflict, maybe it [Read More]
As I have previously mentioned, I am in a book club which reads and discusses books about conflict resolution. The latest is Holding the Calm: The Secret to Resolving Conflict and Defusing Tension by Hesha Abrams (Berrett-Kochler Publishers, Inc., Oakland, Ca. 2022.) The first question one asks is what is [Read More]
Recently, my husband and I met a friend for dinner. During dinner, she noted that she had discovered a book, “How To Win Friends and Influence People” by Dale Carnegie, asking me if I had ever read it. I mentioned I had heard of it but had not read it. [Read More]
That is what my husband said to me a few weeks ago. Needless to say, working from home and in close quarters with hubby for more than three months and continuing does have its moments. So- on one of those days, I was grumpy. My response to him was simple, [Read More]
In its February 20, 2020 edition, The Economist published an article entitled, “Do not rely on Facial expressions for how people are feeling.” Noting that both Aristotle and Cicero believed that “...the face was a window onto a person’s mind”, the authors commented that more than 2000 years later, we [Read More]
Informed Consent in Mediations Taking Place in California Originally published in the Daily Journal, September 28, 2018. Download the PDF Version of the Article Here Sometimes parties attend mediation without the proper preparation. If the matter is in litigation, their attorney may not have met with them beforehand to [Read More]
My office is in downtown Los Angeles. I usually start my mediations at 10:00 a.m. For a reason: so that the parties do not have to fight rush hour traffic to be on time (even though rush hour seems to be never ending). I have found that if people walk [Read More]
