Several weeks ago, I posted a blog about a book I recently read, Negotiating the Impossible by Deepak Malhotra (Berrett-Koehler Publishers, Inc., Oakland, Ca. 2016). In it, the author notes that three things are paramount to resolving the most intractable disputes: Framing, Process and Empathy. By “framing”, the author means [Read More]
The other day I stumbled upon a tweet mentioning a “velvet hammer”. Wondering what it was, I googled the reference and came upon an article discussing its meaning and use; Why the ‘velvet hammer’ is a better way to give constructive criticism by Stephanie Vozza. Taking issue with the what [Read More]
In a recent blog, Tammy Lenski discusses, “ 4 Handy Principles for Deciding When You Can’t Agree”. Considering the present national situation, I found the blog very timely and cannot resist sharing. But, to take it out of politics, let’s use an example. Suppose Jack and Jill are neighbors. Jill [Read More]
Slow down, you move too fast You got to make the morning last Just kicking down the cobble stones Looking for fun and feelin' groovy (The 59th Street Bridge Song (Feelin’ Groovy) Simon and Garfunkel (1966)) These lyrics seem more important than ever. A recent article posted on theconversation.com entitled [Read More]
Recently, I came across a report from the Harvard Law School Program on Negotiation entitled “Salary Negotiations”. (HLS_PON_FR_SalaryNeg_V03_031416_wf ) While it focuses on negotiating the best salary possible, some of its points are equally applicable to negotiations in general. In one of the articles, the authors make three important points: “(1) [Read More]
The end of 2015 has occurred and with the start of 2016, many of us will make one or more resolutions to do something different, e.g. lose weight, get more exercise, or change our life in some small or not so small way. For the first few weeks of 2016, we will [Read More]
Something tells me that being a foodie if not a chef should be part of the job description of a mediator. About a month ago, I wrote about a study that showed how one's grumpiness and thus willingness to settle disputes depends on the level of one's blood sugar; the [Read More]
The Harvard Law School Program On Negotiation issued a Special Report entitled "Crisis Communication! How to Avoid Being Held Hostage by Crisis Negotiations". (Crisis Communication ) While I am not a "crisis" negotiator per se although some of my litigation mediations may seem like it at times, this Special Report [Read More]
