Using Chatbots to Negotiate!

The blog post on the Harvard Program on Negotiation(PONS) raised an interesting and timely issue: using chatbots to assist in negotiations. In her post, “Chatbot Negotiations: What can AI Do for You?” author Katie Shonk (August 8, 2024) relays the story of Walmart’s use of a chatbot to negotiate with [Read More]

By |August 23rd, 2024|Negotiation|

Using AI in Mediation

Over the last few years, the use of artificial intelligence (AI) has been front and center. Indeed, the California State Bar has made one hour of continuing education in the technology part of the Mandatory Continuing Legal education requirement. If you take the one-hour webinar, it no doubt focuses on [Read More]

The Emotional ChatGPT

Recently, the Harvard Program on Negotiation posted a blog about “Emotional Intelligence as a Negotiating Skill” (By Katie Shonk- February 12, 2024). It noted that  experts predicted that  those scoring high on emotional intelligence would have better negotiated outcomes and discusses a 2015 study by researchers Kihwan Kim of Buena [Read More]

By |March 8th, 2024|Research|

The Future Has Become the Present!

This past Sunday, 60 Minutes had a segment on Artificial Intelligence (AI) and more specifically, on BARD – the AI program created by Google. During the segment, Scott Pelley asked BARD to create a short story, and a poem which it did in seconds. And as you might recall, several [Read More]

By |April 21st, 2023|Research|
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