Debt Collection Mediation

Debt Collection, Fair Credit, and Unwanted Calls

We live in the age of the internet, data and smartphones. We could not live without them. We conduct business using them, purchase items using them and communicate with each other using them.

Consequently, our “credit” rating (aka FICO score) is crucial. We strive to maintain it, if not improve it. But, sometimes our “credit” may be compromised either through a data breach, by what we do or not do or by third parties. Our credit report may be erroneous, or a debt collector may be calling without provocation, or we may be receiving unwanted telephone calls on our smartphones.

Phyllis Pollack has mediated matters involving these issues, including debt collection practices under the Federal Fair Debt Collection Practices Act (15 U. S.C.§ 1692 et seq.), and California’s Rosenthal Fair Debt Collection Practices Act (Civil Code § 1788 et seq.). She has also mediated matters involving credit reporting under the Federal Fair Credit Reporting Act (15 U. S. C.§ 1681 et seq.) and California’s Consumer Credit Reporting Agencies Act (Civil Code§ 1785.1 et seq.).

And with respect to those unwanted mobile phone calls, she has also mediated several cases under the Telephone Consumer Protection Act. (47 U. S. C.§ 227).

When it comes to issues arising out of our modern technology age, Ms. Pollack has mediated them. She has the knowledge and experience needed to help the parties reach a resolution.