Recently, I attended another wonderful Zoom presentation sponsored by Will Work For Food (https://www.willworkforfood.news/) entitled “Apology, Forgiveness and Reconciliation” by Professor Emeritus Peter Robinson who taught for many years at the Straus Institute of Dispute Resolution at Pepperdine University.(He was also a managing director of the Straus program for many [Read More]
During my first week of class teaching mediation ethics, I usually give a version of the Kilmann Diagnostic Test because I believe that one’s personality type impacts one’s mediating style. Thus, a blog post dated November 12, 2020 on the Harvard Pons website caught my attention. Entitled “How Much Does [Read More]
Thanks to the pandemic, it seems that everyone is engaging in a lot more asynchronous communication than ever before. Or, is it simply that those older than the millennials are catching up to what the millennials have been doing all along: texting their way through the day? A recent blog [Read More]
Thanks to the pandemic, Online Dispute Resolution (ODR) seems to be the ONLY way to resolve conflicts these days. The notion of an in-person mediation is just not safe. While most folks read “ODR” to reference video conferencing, it does also include e mail and all other forms of asynchronous [Read More]
When confronted with a difficult person in any type of negotiation, the default position may seem to be “tit for tat”; if the other person is difficult, then you become more difficult in an attempt to out dominate the other (and potentially dominating) person. But a recent blog post [Read More]
Have you ever noticed that some people are better negotiators than others? That more often than not, those folks get more of what they are seeking than others? Well, it probably has to do with their style of negotiation. In a blog posted on August 25, 2020,on the Harvard PONS [Read More]
There is a saying among mediators: often at the start of a mediation, the mediator is the only optimistic person in the room. She is the only one who believes the matter will settle. It turns out that there is something to this adage. In a blog post by the [Read More]
Several times in the past, I have written blog posts on the power of an apology and the right way to do it. (See, “It Ain’t Easy To Say “I’m Sorry”” and “On Apologies….Once Again”). The other day, I was reading some other blog posts and came across one discussing [Read More]
