During a mediation, one or more parties will often bring up the topic of managing expectations- usually in reference to the other party. The discussion will be to the effect that I, as the mediator, should go into the other conference room and have a “candid” conversation with that party [Read More]
In previous posts, I have discussed the benefits of small talk. It is crucial to building trust and rapport at the start of any mediation. It is crucial for the mediator to get the parties to “like” her which is done through small talk. If the parties do not “like” [Read More]
Like many folks, I watched Serena Williams play in the second round of the U. S. Open Tennis Tournament against Anett Kontaveit, ranked No. 2 in the world. Serena Williams won. In her interview with a reporter right after winning, Ms. Williams noted that while she is super competitive, she [Read More]
Even though my students are training to become mediators, I raise the important issue of negotiation style with them; after all, as mediators, they are, in effect, negotiating with the parties. No doubt, these students did not give much thought to how their style of negotiating impacts their role as [Read More]
In pre pandemic days when mediations were held in person, mediators often provided snacks and goodies for the parties to nibble on throughout the day. For good reason! To increase the odds of reaching a settlement. A recent Harvard PONs blog post confirms that food plays a significant role in [Read More]
For an upcoming book club discussion, I am reading Master of the Game: Henry Kissinger and the Art of Middle East Diplomacy by Martin Indyk (Alfred K. Knopf, New York 2021). While I have a lot more reading to do to finish the book, I was struck by a passage [Read More]
I had a strange mediation last week. Neither side submitted briefs, and so I was in the dark about what the mediation was about other than an automobile. The mediation was conducted by telephone. I called plaintiff’s counsel and after introducing myself, the first thing counsel asked was whether she [Read More]
The American Bar Association recently posted an article in its ABA Weekly Newsletter (May 27,2022) about a patient signing an agreement with a hospital acknowledging that she will be charged $1300 for surgery but then being billed about $230,000. The Colorado Supreme Court ruled that the signed agreement prevailed; because [Read More]
