The Words We Use

As a mediator, I have learned to choose my words carefully. The way I phrase something will make all the difference in the world between gaining someone’s trust and angering them. The importance of wording is brought home by Kenneth Cloke in his book, The Dance of Opposites (Goodmedia Press, 2013). [Read More]

COMPETITION → COOPERATION

  ( John Nash died  on May 23, 2015 in an automobile accident. He was a mathematician who won the Nobel Prize for his  Nash equilibrium.  While, initially,  one  may think that such a theory has nothing to do with resolving disputes, to the contrary, it has everything to do with negotiation and [Read More]

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