Mediation Blog
The Casualness of Mediating via Zoom
Last weekend, I attended a conference of fellow mediators. One of the points raised was that mediating via Zoom, or any other video-conference platform requires a different skill set and for those new mediators (of [Read More]
A Bad Apology is Worse Than No Apology!
Several weeks ago, I wrote a blog about a New York Times article on apologizing and how to do so like you mean it. The article notes that an apology has to be carefully orchestrated [Read More]
Fear and Decision Making!
Recently, I stumbled upon an article about women, fear and decision making. According to a recent study published in PLOS, these three concepts are related: … fear may affect women’s decisions in choosing immediate rewards [Read More]
The Importance of Showing Up!
This semester I am teaching an online Employment Dispute Mediation course at USC Gould School of Law. Using employment law as the substantive vehicle, I am teaching my students essentially how to be mediators from [Read More]
I Am Sorry!
Apologies are hard. Many folks have a really hard time saying, “I am sorry.” Instead, they sort of apologize by saying something like “I am sorry it happened to you” or “I am sorry you [Read More]
The Emotional ChatGPT
Recently, the Harvard Program on Negotiation posted a blog about “Emotional Intelligence as a Negotiating Skill” (By Katie Shonk- February 12, 2024). It noted that experts predicted that those scoring high on emotional intelligence would [Read More]