Mediation Blog
I Am Sorry!
Apologies are hard. Many folks have a really hard time saying, “I am sorry.” Instead, they sort of apologize by saying something like “I am sorry it happened to you” or “I am sorry you [Read More]
The Emotional ChatGPT
Recently, the Harvard Program on Negotiation posted a blog about “Emotional Intelligence as a Negotiating Skill” (By Katie Shonk- February 12, 2024). It noted that experts predicted that those scoring high on emotional intelligence would [Read More]
The Hummingbird
The other day, I opened one of the French doors in our house to let the dog outside where he proceeded to sun himself. Unbeknownst to me, a hummingbird took the open door as an [Read More]
Avoidance
Anyone studying conflict resolution quickly learns that there are five styles to resolving conflicts: avoidance, competition, collaborating, accommodating and compromising (styles) Avoidance “… is knowing that there is a conflict but choosing not to deal [Read More]
Consistency
In his book, Influence- Science and Practice, Robert B. Cialdini (4th ed. Allyn and Bacon, Boston 2001) discusses six psychological principles that impact us every day. One of them is Commitment and Consistency: “ [Read More]
Substantive Fairness
Suppose you are mediating a divorce in which the wife agrees to accept 25% of the community assets in settlement even though a court would award her 50%. She wants the matter concluded as quickly [Read More]
