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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Which Standard is Most Important?

Last semester, one of my students took the wrong take home exam. So, I prepared a special make up exam which was simple yet required a lot of thought: Rank in terms of importance five of the nine model standards in the Model Standards of Conduct for Mediators and explain [Read More]

By |January 12th, 2024|Mediation|

What is Your Resolution?

Happy New Year! May 2024 bring you health, happiness and prosperity… and the keeping of your resolutions! Typically- at this time of year- many of us make resolutions that we hope to keep throughout the year. They may pertain to keeping fit, losing weight, not drinking as much alcohol, attaining [Read More]

By |January 5th, 2024|Conflict resolution|

Bias: Why It Is Better To Settle!

Recently, I attended a webinar sponsored by the Beverly Hills Bar Association entitled “ Ethical Obligations: How Bias Plays a role in our Decision- Making”  presented by Mindy Gulati, Esq., Founder and CEO of Fundamental Advisory. Initially, Ms. Gulati discussed the notions of explicit and implicit Biases as well as [Read More]

By |December 15th, 2023|Negotiation Strategy|

More Words that Matter!

A few weeks ago, I posted a blog on the importance of the words we use during a mediation or any negotiation. For example, rather than using labels “the other side” or “Plaintiff” or “defendant”, we should use the actual names of the people involved. As chance would have it, [Read More]

By |December 8th, 2023|Negotiation Strategy|

Mediation Skills in Everyday Life!

My husband decided to purchase windshield wiper blades at Costco for our Audi.  A few days later, when we took the Audi in for repair, we asked  the repair person to put on the new blades. He advised that they were the wrong ones and would order the correct ones [Read More]

By |December 1st, 2023|Negotiation|

Us vs. Them or Is it We?

Recently, I attended the Annual Conference of the Southern California Mediation Association. One of the workshops intrigued me as it was all about the words we use. Entitled “Words Matter: What to leave at the Courthouse Steps” , the speakers Dr. Debra  Dupree and  Harold Coleman, Jr. Esq.  discussed how [Read More]

By |November 10th, 2023|Negotiation Strategy|

The Bias in the flip of a coin!

The Judicial Council of California Civil Jury Instructions- Instruction 5009 on Pre-deliberations-  admonishes  jurors who are about to retire to decide the verdict that while the judge knows that the jurors will not do so, he/she  is “required to advise you that you must not base your decisions on chance, [Read More]

By |November 3rd, 2023|Research|

A Mediation Scam!

Typically, I post  blogs about a  recent mediation or about  mediation theory or practice. But today I am posting about a scam. We have all heard about various scams in which the scoundrels attempt to have someone give valuable information over the telephone or perhaps hire an attorney and convince [Read More]

By |October 27th, 2023|Actual Mediations|
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