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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Silence is Golden!

In cleaning up my office so it could be repainted and re-carpeted, I came upon an article in the July 2018 ABA Journal (volume 104) entitled, “Sounds of Silence” by Philip N. Meyer (pp. 22-23.)  ( "ABA Article"). The ABA article notes that a pause at the right moment can [Read More]

Moral Disengagement, Part 2!

Several weeks ago, I posted a blog about moral disengagement regarding the bad call in the Saints- LA Rams game that effectively allowed the LA Rams to win a trip to the Super Bowl. ( As you know, the LA Rams lost to the New England Patriots- their sixth Super [Read More]

By |March 22nd, 2019|News articles|

What NOT to File with the Court!

No doubt you have had these same thoughts: after hearing or reading something, you wonder what on earth was the person thinking? Were they on drugs or something? Where was their self-restraint or the little person inside their head yelling “NO!NO!NO! DON’T DO IT!” This musing is brought about by [Read More]

By |March 8th, 2019|News articles|

Mediator Inconsistency

In preparing to teach a class on mediation ethics, I read Mediation Ethics  edited by Ellen Waldman (Jossey-Bass, San Francisco, 2011). In it, she makes a point I had never thought about: The Model Standards of Conduct for Mediators are inconsistent. (Id.  at 13-14.)  (“Model Standards”) While the Model Standards [Read More]

By |March 1st, 2019|Mediations|

Negotiation Strategy 101!

  I recently read a blog post entitled, How To Make Decisions Like a Leader in 2019 appearing on the Leadership Freak website.  While the article talks in terms of making decisions as a leader, its strategies apply equally well to any negotiation. For example, first and foremost, the author [Read More]

By |February 22nd, 2019|Negotiation|

Context Matters

Recently, I attended a training on cross cultural communication presented by Jason Harper as part of the Los Angeles County Bar Association training for mediators. During the presentation, Mr. Harper discussed “low-context” and “high -context” communications in terms of relationships vs rights. But first, some definitions: The concepts of high [Read More]

By |February 15th, 2019|Research|

How SINS ful are you?

In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about. In 2000, Robert Robinson, Roy Lewicki and Eileen M. Donahue wrote an article, entitled, Extending and [Read More]

By |February 8th, 2019|Research|
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