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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Should “Hostility” Be in my Toolbox?

The Cambridge online dictionary defines “mediator” as “…a  person who tries to end a disagreement by helping the two sides to talk about and agree on a solution.” Implied in this is that the mediator will be kind, helpful, friendly, respectful, and any other positive trait necessary to build trust and a relationship with the parties. The [Read More]

By |April 26th, 2019|News articles|

Will I Be Made Redundant?

A great fear of mine is that with the blossoming of artificial intelligence (AI), my skills as a mediator will be replaced by a robot. This fear crept into my conscious again upon reading an article posted by Nick Hilborne on February 19, 2019 entitled , “Robot Mediator settle first [Read More]

By |April 19th, 2019|News articles|

A New Tool in my Toolbox!

The  other day I stumbled upon a tweet mentioning a “velvet hammer”. Wondering what it was, I googled the reference and came upon an article discussing its meaning and use; Why the ‘velvet hammer’ is a better way to give constructive criticism by Stephanie Vozza. Taking issue with the what [Read More]

By |April 12th, 2019|News articles|

Retaining Jurisdiction Just Got Tougher!

Normally, if a matter settles at mediation, the parties will enter into a settlement agreement then and there to ensure that the matter has indeed settled; there will be no buyer’s remorse or change of mind the next morning. Often included within the settlement agreement  are provisions that the settlement [Read More]

By |April 5th, 2019|Court Cases|

Silence is Golden!

In cleaning up my office so it could be repainted and re-carpeted, I came upon an article in the July 2018 ABA Journal (volume 104) entitled, “Sounds of Silence” by Philip N. Meyer (pp. 22-23.)  ( "ABA Article"). The ABA article notes that a pause at the right moment can [Read More]

Moral Disengagement, Part 2!

Several weeks ago, I posted a blog about moral disengagement regarding the bad call in the Saints- LA Rams game that effectively allowed the LA Rams to win a trip to the Super Bowl. ( As you know, the LA Rams lost to the New England Patriots- their sixth Super [Read More]

By |March 22nd, 2019|News articles|
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