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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Endowment

In my last blog, I noted that I just finished reading a book for our book club- The Catalyst: How to Change Anyone’s Mind by Jonah Berger (Simon & Shuster Paperbacks, New York (2020)) (“Catalyst”). The thesis of the book is how to get people to change their minds through [Read More]

By |September 20th, 2024|Negotiation Strategy|

Following Up!

I am in a quandary. Whenever I have a mediation that does not settle at mediation, I follow up. But the question arises: what is the best way? Should I do it by telephone? E-mail? Text? Some of the above? All of the above? This quandary came to mind in [Read More]

By |September 6th, 2024|Mediations|

A Hypothetical Mediation

While driving home the other day, I heard a story on NPR that caught my attention. It was about Kentucky prisoners hacking a computer system to put more money into their digital accounts than existed. It happened at the Luther Luckett Correctional Complex in Oldham County, Kentucky. After a prisoner [Read More]

Using Chatbots to Negotiate!

The blog post on the Harvard Program on Negotiation(PONS) raised an interesting and timely issue: using chatbots to assist in negotiations. In her post, “Chatbot Negotiations: What can AI Do for You?” author Katie Shonk (August 8, 2024) relays the story of Walmart’s use of a chatbot to negotiate with [Read More]

By |August 23rd, 2024|Negotiation|

Redux– Do Not Mediate in the Heat!

Last week, the news was full of a study about the effects of excessive heat on young children (coinciding with the start of school, no doubt), noting that it hits them hard. An article from the Harvard Graduate School of Education entitled "Excessive Heat Hits Young Children Hard” by Elizabeth [Read More]

By |August 16th, 2024|Research|

Time

Like many folks, I have watched the Summer Olympics occasionally during the last week or so. The one thing that struck me is that not only are the competitors racing against each other, but they are racing against the clock, trying to set new world and/or Olympic records.  Can the [Read More]

By |August 9th, 2024|Mediation|

A Little Humor Goes A Long Way!

The Economist magazine has a feature called “Bartley,” which discusses business management. A recent article entitled “Why We Need to Laugh at Work” discusses the importance of humor in the workplace. Among other things, the article points out the obvious: “… a sense of humour is, by  and large, a [Read More]

By |August 2nd, 2024|Mediations|
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