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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Using Chatbots to Negotiate!

The blog post on the Harvard Program on Negotiation(PONS) raised an interesting and timely issue: using chatbots to assist in negotiations. In her post, “Chatbot Negotiations: What can AI Do for You?” author Katie Shonk (August 8, 2024) relays the story of Walmart’s use of a chatbot to negotiate with [Read More]

By |August 23rd, 2024|Negotiation|

Redux– Do Not Mediate in the Heat!

Last week, the news was full of a study about the effects of excessive heat on young children (coinciding with the start of school, no doubt), noting that it hits them hard. An article from the Harvard Graduate School of Education entitled "Excessive Heat Hits Young Children Hard” by Elizabeth [Read More]

By |August 16th, 2024|Research|

Time

Like many folks, I have watched the Summer Olympics occasionally during the last week or so. The one thing that struck me is that not only are the competitors racing against each other, but they are racing against the clock, trying to set new world and/or Olympic records.  Can the [Read More]

By |August 9th, 2024|Mediation|

A Little Humor Goes A Long Way!

The Economist magazine has a feature called “Bartley,” which discusses business management. A recent article entitled “Why We Need to Laugh at Work” discusses the importance of humor in the workplace. Among other things, the article points out the obvious: “… a sense of humour is, by  and large, a [Read More]

By |August 2nd, 2024|Mediations|

Contact Theory

Recently, 60 Minutes presented a segment on Story Corps and, more particularly, on its program One Small Step, which is “… a national effort to help bridge divides during a contentious election year.” (Id.) To do so, the program brings people of diverse, if not opposite, backgrounds together to spend [Read More]

Why Mediation Confidentiality?

A good friend emailed me the other day asking if I had written anything recently on mediation confidentiality. I decided to call her in response, wondering if I had missed any news. It turned out that she had a student who questioned the value and effectiveness of confidentiality in mediation. [Read More]

By |July 19th, 2024|Mediations|

An Unfinished Difficult Conversation

Last year, I attended a memorial service online. The service meant a lot to me. The telephone rang, and rather than letting it ring and go to voicemail, I picked up and very quickly said I was attending the service and said goodbye. Even though the caller (“Jane”) was aware [Read More]

By |July 12th, 2024|Research|

HAPPY JULY 2nd!

(Spoiler alert: I had so much fun putting this together several years ago that I feel a reprint is in order !) No, that is not a misprint. It is the date that John Adams (in a letter to his wife Abigail, dated July 3, 1776) predicted would be the [Read More]

By |July 4th, 2024|Odd stuff|
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