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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Happiness

As one might suspect, mediations are more likely to end in settlement when the participants are in a good mood or are happy.   Parties in bad moods make a mediator’s job more difficult; their overall negative outlook on life turns even the best settlement proposals into “bad deals”. So, when [Read More]

By |March 6th, 2020|Research|

Implicit Bias: How We Write!

It seems that implicit biases are all around us and are inescapable: they appear even in the language we use in our writing. A study  (“The sex of researchers affects the language of research papers.” ) discussed in the Science and Technology section of the January 9, 2020 edition of [Read More]

By |February 28th, 2020|Research|

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard  Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By |February 14th, 2020|Research|

The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

Revisiting “Good Faith”!

In 2018, I wrote a blog about mediating in “good faith”. It involved a mediation in which defense counsel admitted that she was there ONLY because the court had ordered the mediation; her client was not inclined to settle or to offer anything in settlement. This posed the question: was [Read More]

By |January 24th, 2020|Research|

Be Wary of Electronic Signatures!

A recent appellate decision from the Fourth Appellate District in San Diego teaches that a party who allegedly signs a document electronically can still successfully challenge her signature. In Fabian vs Renovate America, Inc., Court of Appeal, Fourth Appellate District, Case No. D075519  ( issued November 19, 2019; published December [Read More]

By |January 10th, 2020|Court Cases|
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