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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Making Things up!

I was perusing the internet recently and came upon an interesting study about our memory. When recalling events, we make things up and do not even realize it. In “Eyewitness Imagination: How Our Minds Change Our Memories”, Matthew J. Sharps, Ph.D. discusses a common error in eyewitness testimony in criminal [Read More]

By |September 25th, 2020|Research|

Negotiating By Email!

Thanks to the pandemic, Online Dispute Resolution (ODR) seems to be the ONLY way to resolve conflicts these days. The notion of an in-person mediation is just not safe. While most folks read “ODR” to reference video conferencing, it does also include e mail and all other forms of asynchronous [Read More]

By |September 18th, 2020|Negotiation Strategy|

Negotiating with Difficult People

  When confronted with a difficult person in any type of negotiation, the default position may seem to be “tit for tat”; if the other person is difficult, then you become more difficult in an attempt to out dominate the other (and potentially dominating) person. But a recent blog post [Read More]

By |September 11th, 2020|Negotiation Strategy|

How Do You Negotiate?

Have you ever noticed that some people are better negotiators than others? That more often than not, those folks get more of what they are seeking than others? Well, it probably has to do with their style of negotiation. In a blog posted on August 25, 2020,on the Harvard PONS [Read More]

By |September 4th, 2020|Negotiation Strategy|

“Death by a thousand paper cuts.”

The New York Times on August 1, 2020 published an article on microaggressions in the medical profession. (“For Doctors of Color, Microaggressions Are All Too Familiar” by Emma Goldberg). While the article does focus on doctors of color, it does have broader applicability, to anyone or any group who is [Read More]

By |August 28th, 2020|News articles|

The Non-Apology Apology

Several times in the past, I have written blog posts on the power of an apology and the right way to do it.  (See, “It Ain’t Easy To Say “I’m Sorry”” and “On Apologies….Once  Again”). The other day, I was reading some other blog posts and came across one discussing [Read More]

The $63.00 (x 2) Dispute

(Spoiler Alert: This blog has absolutely nothing to do with mediation other than the fact this case should have never gone this far and should have been settled at mediation.) “Excessive bail shall not be required, nor excessive fines imposed, nor cruel and unusual punishments inflicted.” Eighth Amendment to U. [Read More]

By |August 7th, 2020|Court Cases|
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