Thanks to the pandemic, it seems that everyone is engaging in a lot more asynchronous communication than ever before. Or, is it simply that those older than the millennials are catching up to what the millennials have been doing all along: texting their way through the day? A recent blog [Read More]
No, I am not talking about sailing, but about a cognitive bias known as anchoring. “Cognitive bias” is defined as “…a systematic error in thinking that occurs when people are processing and interpreting information in the world around them and affects the decisions and judgments that they make.” (https://www.verywellmind.com/what-is-a-cognitive-bias-2794963) “Anchoring“ [Read More]
Some of us are in a conflict; we “…are motivated more by a desire to appear moral than to actually be moral.”(“Six Common Ways People Justify Unethical Behavior” by Juliana Breines, Ph.D. (posted August 31, 2020, Psychology Today). Consequently, we will engage in some questionable or ambiguous ethical tactics or [Read More]
The high holy holiday of Yom Kippur was celebrated recently. The bad news is that no one could attend services in person. The good news is that services were on Zoom which enabled me (for the first time in decades) to attend services in my hometown-2700 miles away. There, the [Read More]
I was perusing the internet recently and came upon an interesting study about our memory. When recalling events, we make things up and do not even realize it. In “Eyewitness Imagination: How Our Minds Change Our Memories”, Matthew J. Sharps, Ph.D. discusses a common error in eyewitness testimony in criminal [Read More]
Thanks to the pandemic, Online Dispute Resolution (ODR) seems to be the ONLY way to resolve conflicts these days. The notion of an in-person mediation is just not safe. While most folks read “ODR” to reference video conferencing, it does also include e mail and all other forms of asynchronous [Read More]
When confronted with a difficult person in any type of negotiation, the default position may seem to be “tit for tat”; if the other person is difficult, then you become more difficult in an attempt to out dominate the other (and potentially dominating) person. But a recent blog post [Read More]
Have you ever noticed that some people are better negotiators than others? That more often than not, those folks get more of what they are seeking than others? Well, it probably has to do with their style of negotiation. In a blog posted on August 25, 2020,on the Harvard PONS [Read More]
