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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Reflections on the last 525,600 minutes!

The Broadway musical, "Rent" has a song entitled "Seasons of Love" which starts off by asking: Five hundred twenty five thousand six hundred minutes. Five hundred twenty five thousand moments so dear. five hundred twenty five thousand six hundred minutes. How do you measure, Measure a year? In daylights? In [Read More]

By |December 18th, 2020|Odd stuff|

Personality Matters!

During my first week of class teaching mediation ethics, I usually give a version of the Kilmann Diagnostic Test because I believe that one’s personality type impacts one’s mediating style. Thus, a blog post dated November 12, 2020 on  the Harvard Pons website caught my attention. Entitled “How Much Does [Read More]

By |December 4th, 2020|Negotiation Strategy|

Difficult Conversations

Recently, a friend of mine challenged me to write a blog about how to survive Thanksgiving dinner considering our recent election. Some will be happy while others will be distraught at the results; yet we will all be sitting around the same table (virtually?) breaking bread together. She then told [Read More]

By |November 25th, 2020|Odd stuff|

There is NOTHING like Preparation!

Well, it happened again; another mediation in which one side was not prepared. And… as you might surmise, the mediation did not last long. (This is a topic I have often addressed in my blogs.) It involved a used automobile. The plaintiff claimed that the used car dealer breached both [Read More]

By |November 13th, 2020|Actual Mediations|

Rethinking How We Dress!

On days that I had a mediation prior to Covid 19, I would dress the part. I would wear a pantsuit with very comfortable shoes for all the walking that I would end up doing by going back and forth between the different conference rooms. Now, during the pandemic, all [Read More]

By |November 6th, 2020|Research|

Reading Facial Expressions

It has been said that body language makes up about 55% of our communication while  our tone of voice comprises 38% and our actual verbal  words comprise  7%. ( The 7% Rule). With everyone using Zoom these days, I would suspect that facial expressions are becoming more and more important. [Read More]

By |October 30th, 2020|Research|
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