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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

One Year Later: Zoom Fatigue

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access. We went into “lockdown.”  And with it, we all  took an accelerated course on [Read More]

Limiting Trust in Others !

Mediations have a lot to do with trust. Not only must each party have some trust in the mediator but also should have at least a minimal degree of trust in the other side. If everyone completely distrusts everyone else in the mediation, there will be no resolution. In fact, [Read More]

By |February 26th, 2021|Negotiation Strategy|

Negotiating Across Cultures

Life is full of coincidences.  Recently, I agreed  to teach a class on cross-cultural negotiation.  A few days later, the Harvard Negotiation Project published an article entitled, “Dear Negotiation Coach: How Can I  Improve My Cross- Cultural Negotiation Skills?” (February 16, 2021). ("Negotiation Coach") Besides my academic teaching interest in [Read More]

By |February 19th, 2021|Negotiation Strategy|

Mediations vs Trials

Last week’s mail brought a Los Angeles County Superior Court Jury Summons by which I am ordered to be available in March for civil jury trials at the main civil courthouse in downtown Los Angeles ….in the middle of a pandemic. Needless to say, due to the surge of the [Read More]

By |February 12th, 2021|Odd stuff, Uncategorized|

Clash of Approaches

I have had several mediations lately in which the approach of the parties clashed. The clash can be labelled as the one-shot player vs the repeat player.(See: Is That All There Is? The Problem in Court-Oriented Mediation by Leonard L. Riskin and Nancy Walsh, 15 George Mason Law Review ___ [Read More]

By |February 5th, 2021|Mediations|

Start 2021 with Apology and Forgiveness!

Recently, I attended another wonderful Zoom presentation sponsored by  Will Work For Food (https://www.willworkforfood.news/)  entitled “Apology, Forgiveness and Reconciliation” by Professor Emeritus Peter Robinson who taught for  many years at the Straus Institute of Dispute Resolution at Pepperdine University.(He was also a managing director of the Straus program for many [Read More]

By |January 15th, 2021|Negotiation Strategy|
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