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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

It’s Tough Being a Woman!

Two recent studies discussed in Katie Shonk's Harvard PONS blog Challenges Facing Women Negotiators (June 1, 2021) confirm what I have long suspected: it is tough being a woman negotiator. Or more bluntly, any given negotiation scenario is biased against women when men are involved. ("Blog") The first study by [Read More]

By |June 11th, 2021|Research|

“Tripping Over the Truth”

  I recently finished reading The Power of Moments by Chip Heath and Dan Heath (Simon &Schuster, New York 2017) for an upcoming book club discussion. The authors note that we spend the bulk of our lives living forgettable moments. Yet, every once in a while, we have a moment [Read More]

By |June 4th, 2021|Research|

“Noise” is not Bias!

I learned a new term recently: noise. Not “noise” as in a room full of people talking loudly, but “noise” as opposed to “bias”.  Whereas “bias” is defined as errors in judgement, “noise” is defined as “the random errors that create decision risk and uncertainty.” ( Noise Versus Bias- We [Read More]

By |May 28th, 2021|Research|

Imbalance of Power!

Implicit in every negotiation is the question of who holds the power?   “Power” is the “… respective abilit[y] of each person in the relationship to influence each other and to direct the relationship.” (bigthink.com) This balance of power does not remain in the same person throughout the negotiation. It will [Read More]

Interpersonal Skills

The end of the semester is drawing near in my online employment mediation dispute class. The theme of the last discussion board is reflective: what three things has each student learned from or skills developed or improved upon in this course. There is a saying to the effect that as [Read More]

By |April 30th, 2021|Mediations|

Paltering

In 1998, President Bill Clinton was impeached but not convicted based on statements he made regarding his relationship with Monica Lewinsky. In an interview with Jim Lehrer on “NewsHour”, the following exchange occurred: Jim Lehrer: “No improper relationship”—define what you mean by that. President Bill Clinton: “Well, I think you [Read More]

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