Avatar photo

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Mediation: Meeting in the Middle!

The Southern California Mediation Association (SCMA) recently held its annual conference (virtually). The closing plenary remarks were delivered by Randy Lowry- the first president and a founding member of SCMA. The theme of the conference was ‘the magic of mediation” or how a few hours of mediation can work magic [Read More]

By |December 3rd, 2021|Mediation|

Imbalance of Power

Over the last several months, Congress has been struggling to reach a consensus on infra-structure legislation with a concurrent reconciliation bill. Because the Senate is evenly divided, a delicate balance of power exists to the point that two senators are having a great deal of say over what goes into [Read More]

By |November 12th, 2021|Negotiating|

The Known and the Unknown

      At a February 12, 2002, news briefing, Secretary of Defense Donald Rumsfeld explained the limitations of intelligence reports: "There are known knowns. There are things we know we know. We also know there are known unknowns. That is to say, we know there are some things we [Read More]

By |November 5th, 2021|Odd stuff|

Overriding Self-determination

I will never understand why people go to mediation (and pay lots of money to a mediator) when they are not  prepared to settle. I had another one of those mediations recently that went nowhere even before it started. I knew something was amiss when I did not receive any [Read More]

By |October 29th, 2021|Actual Mediations|

Court Ordered Mediation and Informed Consent.

Standard I of the Model Standards of Conduct for Mediators is entitled "Self-Determination" and admonishes us that "a mediator shall conduct a mediation on the principle of party self-determination." It then defines "self-determination" as" …the act of coming to a voluntary uncoerced decision in which each party makes free and [Read More]

By |October 22nd, 2021|Actual Mediations|

An Implicit Bias with Deadly Consequences!

I was watching Grey's Anatomy the other night when an implicit bias crept into the story. One patient was a black woman in need of a kidney transplant. She explained to her new doctor that she did not qualify for a transplant because her algorithm used to determine qualification for [Read More]

By |October 15th, 2021|Bias|

Difficult People

In Mediation Ethics: A Practitioner's Guide edited by Omer Shapira (ABA 2021), Bill Eddy contributes chapter 8 entitled "Dealing with Difficult Parties" (pp. 165-185.). Mr. Eddy defines a difficult party as “… someone who demonstrates some or all of the following in the mediation process: exaggerated emotions, adamant directives, attacking [Read More]

Go to Top