No doubt, many of us have encountered the aggressive negotiator who in a distributive bargaining zero-sum situation makes an “outrageous” settlement demand in the hopes of acquiring as much of the pie as possible. Our response is typically to be angry and to rail against both the demand and the [Read More]
In various blogs throughout the years, I have discussed the unreliability of eyewitness testimony and of misidentification. However, an article in the Science and Technology section of The Economist (February 24, 2022) entitled “First Impressions”, suggests that eyewitness identification may not always be incorrect. The article notes it has been [Read More]
In a Parable of Trust, I discussed how our dog- Buddy- has come to trust us so much that my husband was able to groom him without having to use a muzzle or render him semi-conscious with sedatives. The thesis was the difference trust makes when present. This week, I [Read More]
Russia has engaged in the ultimate hardball tactic: it invaded Ukraine. Watching this invasion unfold reminded me of hardball negotiations and tactics. As defined in The Business Professor, “hardball tactics”: …are measures used in a negotiation to set a competitive tone. It generally involves using some form or power, leverage, [Read More]
Have you ever considered that everything we know about body language and non-verbal communication does not really apply in a video conference call? I certainly had not. In the Bartleby commentary in the business section of The Economist (February 5, 2022 edition), the author discusses how “online working has changed [Read More]
In recent blogs, I have discussed the importance of trust, rapport and reciprocity in resolving disputes. Something happened recently that highlights the importance of trust and rapport. Surprisingly, it has to do with one of my dogs- Buddy. Buddy is a rescue which we adopted when he was six years [Read More]
Once again, the Harvard Project on Negotiation (PONS) posted a blog on whether men or women are more likely to use deceptive tactics in negotiation. (See my February 21, 2020, blog) Citing several studies, researchers found competitiveness and level of empathy play a role in whether a negotiator is likely [Read More]
My husband and I have two English Springer Spaniels, one of whom (aka Buddy) loves to walk and to say “hi” to other dogs. The other day I was walking Buddy when we came across a man walking his dog and intently participating in a conversation on his cell phone. [Read More]
