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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Perhaps the Eyewitness is Correct!

In various blogs throughout the years, I have discussed the unreliability of eyewitness testimony and of misidentification. However, an article in the Science and Technology section of The Economist (February 24, 2022) entitled “First Impressions”, suggests that eyewitness identification may not always be incorrect. The article notes it has been [Read More]

By |March 11th, 2022|Research|

The Ultimate Hardball Tactic!

Russia has engaged in the ultimate hardball tactic: it invaded Ukraine. Watching this invasion unfold reminded me of hardball negotiations and tactics. As defined in The Business Professor,  “hardball  tactics”: …are measures used in a negotiation to set a competitive tone. It generally involves using some form or power, leverage, [Read More]

By |February 25th, 2022|Negotiation Strategy|

Body Language on Zoom!

Have you ever considered that everything we know about body language and non-verbal communication does not really apply in a video conference call? I certainly had not.  In the Bartleby commentary in the business section of The Economist  (February 5, 2022 edition), the author discusses how “online working has changed [Read More]

By |February 18th, 2022|Negotiating|

A Parable about Trust!

In recent blogs, I have discussed the importance of trust, rapport and reciprocity in resolving disputes. Something happened recently that highlights the importance of trust and rapport. Surprisingly, it has to do with one of my dogs- Buddy. Buddy is a rescue which we adopted when he was six years [Read More]

By |February 11th, 2022|Negotiation|

Competition, empathy and deception!

Once again, the Harvard Project on Negotiation (PONS) posted a blog on whether men or women are more likely to use deceptive tactics in negotiation. (See my February 21, 2020, blog) Citing several studies, researchers found competitiveness and level of empathy play a role in whether a negotiator is likely [Read More]

By |February 4th, 2022|Negotiation|

Multi-Tasking

My husband and I have two English Springer Spaniels, one of whom (aka Buddy) loves to walk and to say “hi” to other dogs. The other day I was walking Buddy when we came across a man walking his dog and intently participating in a conversation on his cell phone. [Read More]

By |January 28th, 2022|Negotiation Strategy|

Hubble and Webb and Unconscious Gender Bias!

One would think that the ability to look through either the Hubble or James Webb Space Telescope (and the other NASA major space telescopes) would not present an issue of unconscious gender bias. I found out differently listening to NPR the other day. In a story on January 11, 2022, [Read More]

By |January 21st, 2022|Bias|
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