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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Four Questions

To some folks reading the title, it may conjure up the four questions asked by the youngest at the Passover seder. But I am not referring to that at all. A few weeks ago, I tuned into The Hidden Brain podcast while taking a walk. Entitled “We Need to Talk [Read More]

By |February 28th, 2025|Research|

Acive Listening

Once again, I am teaching Employment Dispute Mediation online to students in various professions, including Human Resources, union representatives, teachers, law enforcement, paralegals, etc. As in past classes, Active Listening is an important topic that most of them need to work on. I raise this issue as the Harvard Program [Read More]

By |February 21st, 2025|Research|

Boulwarism

Earlier this week, I was preparing for one of my classes by reading the next chapter in the textbook. Although the chapter discusses basic negotiation strategy, it mentions the term “Boulwarism,” which intrigued me. It is named after General Electric vice president Lemuel Boulware, who used the “take-it-or-leave-it” tactic in [Read More]

By |January 31st, 2025|Negotiation Strategy|

Mediation Can Be Stressful: Breathe

An article in this week’s The Economist discusses the benefits of mindful breathing in reducing stress. It got me thinking that perhaps the parties in mediation should start the session with mindful breathing. The article “Can you breathe stress away?” discusses a meta-analysis published in Scientific Reports in 2023. The [Read More]

By |January 24th, 2025|Research|

Should you Set A Goal?

The Harvard Negotiation PON’s recent blog raises an interesting issue: in a negotiation should you set a goal? In “The Anchoring Effect and How It Can Impact Your Negotiation”, it answers “yes”. Noting that the “anchoring effect is a cognitive bias that describes the common human tendency to rely too [Read More]

By |January 10th, 2025|Research|

Reflections on 2024

In my final blog of the last four Decembers, I have reflected on the previous 525,600 minutes aka the year.  Another 525,600 minutes have elapsed, and it appears that we are finally  through with the pandemic. However, we are not through with Covid-19 (Or should I say that Covid -19 [Read More]

By |December 20th, 2024|Uncategorized|
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