Avatar photo

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Empathy and Perspective Taking

My husband and I had quite a scare last week: we thought we would have to say goodbye to Buddy, our 14-year-old male dog who has cancer. We found him collapsed out in the yard and thought the end had come. We took him to the emergency vet with the [Read More]

By |April 18th, 2025|Odd stuff|

IT IS ALL ABOUT FAIRNESS

Last year, The Economist published an article about fairness in its business section entitled “Fairness: The hidden currency of the workplace” (February 8, 2024 ). While the article discusses fairness in connection with employers, employees, and customers, the underlying issue is resolving conflicts in a “fair” manner. One example given [Read More]

Social Proof

In his book, Influence: Science and Practice (Allyn and Bacon, Boston, 4th ed. 2001), Robert Cialdini lists six weapons of influence. One of them is “social proof,” which, … states that we determine what is correct by finding out what other people think is correct. The principle applies especially to [Read More]

Happiness Leads to Resolution

Yesterday--March 20- marked the twelfth anniversary of the International Day of Happiness. A United Nations Resolution was passed at its 118th plenary meeting on June 28, 2012, declaring March 20th of each year to be the holiday. As one might guess, the Kingdom of Bhutan promoted the resolution, which has [Read More]

By |March 21st, 2025|Research|

The Sound of Silence!

The Sound of Silence is a song written by  and released in 1964  by Simon and Garfunkel. It was used  in the movie, The Graduate. Its lyrics include the phrases: “People talking without speaking, People hearing without listening.” It is the last phrase I want to dwell on: People hearing [Read More]

Laugh A Little (Or a LOT)!

In her book, Talk: The Science of Conversation and The Art of Being Ourselves, Alison Wood Brooks (Crown Books, New York 2025) discusses a depressing statistic in her chapter “L is for Levity”. At age 23, 84 percent of those questioned reported smiling and laughing a lot the day before. [Read More]

By |March 7th, 2025|Research|

Four Questions

To some folks reading the title, it may conjure up the four questions asked by the youngest at the Passover seder. But I am not referring to that at all. A few weeks ago, I tuned into The Hidden Brain podcast while taking a walk. Entitled “We Need to Talk [Read More]

By |February 28th, 2025|Research|
Go to Top